Voice is the main business channel in Kazakhstan: sales, support, appointment booking, surveys. AISOL turns every call into a transcript, a record for your CRM and the next step – in the languages your customers actually speak.
«Сәлеметсіз бе! Кеше төлем жасадым, but the internet still doesn't work – тексеріп бересіз бе?»
In real life customers don't pick a language with a switch: they start in Kazakh, drop in Russian words, then switch back within a single sentence. Ordinary speech recognition falls apart here – the AISOL platform is trained on exactly this.
Kazakh and Russian are recognized at native-level accuracy, including mixed speech: terms, names, amounts and addresses aren't lost when the language changes.
Сәлеметсіз бе, мен ертеңге жазылған едім,kk но хотел бы перенести,ru сейсенбіге ауыстыруға бола ма?kk
Иә, әрине.kk Вторник, 15:00 – удобно будет?ru
Болады, рақмет!kk
Start with one. The rest turn on from the same foundation – with no new project and no new integration.
Every call becomes text and insight: topics, reasons for contact, agent performance. One hundred percent of conversations, not a random sample for spot checks.
Answers the line instantly – no «press one» menu and no waiting. It handles routine questions itself and hands the hard ones to a person along with a ready-made summary of the conversation.
Appointment confirmations, payment reminders, post-purchase surveys. The platform calls your list, speaks the customer's language and drops the results into a spreadsheet by lunchtime.
A doctor talks through an exam, a manager dictates the outcome of a meeting: speech turns into filled-in document fields, not an audio file. That's how doctors fill in charts in minutes instead of half an hour.
«Agreed on a pilot starting in August, next step – proposal by Friday…»
Not just text – structure that's ready to use: in the CRM, in tasks, in a report to the manager.
And so on – for every call. The manager sees the whole picture, not a random 5% from spot checks.
Recordings and transcripts stay inside your perimeter, with role-based access. Not sure about your PBX? Ask us – we'll answer for your specific system.
We sign an NDA, you hand over a few anonymized call recordings – and we show the transcription, breakdown and insights on your own material, with your Kazakh and your specifics.
Connection to your telephony, rules and roles, CRM integration and team training. The voice channel runs every day – and shows up in the reports.
Leave your details: we'll sign an NDA, take a few anonymized recordings and in about a week show you a prototype – transcription, breakdown and insights on your own material. If you like it – production from 8 weeks.
demo · process review · prototype – free
